Configuration and Setup15% of the exam
Sharing model and record access
How record access is built: org-wide defaults as the restrictive baseline, then the role hierarchy, public groups, owner- and criteria-based sharing rules, account and opportunity teams and manual sharing to open it up, plus how report and dashboard folder access differs from record access.
Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model (for example: Teams, Sharing hierarchy, public groups, org-wide defaults, sharing: roles, subordinates, role hierarchy, report and dashboard folders).
~8 min read · 8 practice questions ·