Write topic classification descriptions, scopes and instructions that route and guide an agent, maintain versioned Prompt Builder templates, test changes safely with the conversation preview and Testing Center, and deploy from sandbox to production.
Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
~8 min read · 10 practice questions ·
The pack unlocks every unit in the guide, reading progress, one-click practice for each topic (10 questions for this one), and unlimited timed mock exams.
| Fact | Detail | Source |
|---|---|---|
| Topic selection uses | Topic name and classification description, plus recent conversation | |
| Classification description length | 1-3 sentences | |
| Instructions read | Only after the topic is selected | |
| Instruction field limit | 131,072 characters; shorter performs better | |
| Instruction order | Not followed in listed order; use one sequenced instruction or a filter | |
| Business rules | Build into an action (such as a flow), not instructions | |
| Prompt preview shows | Resolved Prompt and Response for a chosen record | |
| Template in use by features | The active version only | |
| Save As options | New Version (same API name) or New Template (new API name) | |
| Prompt template types | Sales Email, Field Generation, Record Summary, Flex | |
| Live Test and legacy preview | Run real actions and change org data | |
| Simulate mode | Mock data, no org changes, still consumes credits | |
| Topics renamed | Subagents, April 2026, same functionality |