Business Analyst and Designer
Certifications

Turn business needs into requirements and usable design

These credentials sit between the business and the build. They test discovery, stakeholder collaboration, process mapping, requirements and user stories, and human-centred design, rather than configuration depth.

Last updated September 2026

Which Business Analyst and Designer certification should I start with?

Business Analyst has no prerequisite and is the more widely recognised of the two. Be aware it carries a 72% passing score, one of the heaviest on the ladder, and almost none of it is product trivia.

Which Business Analyst and Designer certifications are there?

2 certifications sit in this track, ordered foundational first.

Intermediate

Business Analyst

Discovery, requirements, process mapping, and user stories, with almost no configuration trivia.

60 questions·105 min·72% to pass

294 reviewed practice questions

Intermediate

Platform User Experience Designer

Human-centred design, discovery, declarative design tooling, and the Salesforce Lightning Design System.

Practice exam in development

What is on each Business Analyst and Designer exam?

Official exam outline sections and their weights. CertifyForce draws practice questions in these same proportions, so a practice score means something.