# Company information, fiscal year, business hours and currency

*Platform Administrator Study Guide · Configuration and Setup · Last updated September 26, 2026 · https://certifyforce.com/study-guide/platform-administrator/configuration-and-setup/company-settings-fiscal-year-and-currency*

What the Company Information page holds (org defaults, licenses, fiscal year), how standard and custom fiscal years differ, how business hours and holidays pause escalations, and what turning on multiple currencies and advanced currency management really changes.

- Certification: Salesforce Platform Administrator
- Exam section: Configuration and Setup
- Study guide: https://certifyforce.com/study-guide/platform-administrator

**Official exam objective:**

> Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).

## What the exam expects

- Identify what the Company Information page shows (org defaults, fiscal year setting, org ID, storage, user and feature license counts) and what lives elsewhere.
- Choose between a standard fiscal year with a different start month and a custom fiscal year, and explain why enabling custom fiscal years is a one-way decision.
- Configure business hours and holidays so escalation rules and entitlement milestones only count time when the support team is working.
- Explain the permanent implications of enabling multiple currencies: corporate currency, record currency, personal currency and report conversion.
- Recommend advanced currency management when opportunity amounts must convert at the rate in effect on the close date.
- Tell apart the default settings (language, locale, time zone, currency) and which of them a user can override.

## Key facts

| Fact | Detail | Source |
|---|---|---|
| Change Company Information | Requires Modify All Data (View Setup and Configuration to view) | [Company Setup](https://help.salesforce.com/s/articleView?id=xcloud.admin_profile.htm&type=5) |
| Licenses on Company Information | Lists purchased user licenses and the Feature Licenses related list | [Company Information](https://help.salesforce.com/s/articleView?id=xcloud.company_information_fields.htm&type=5) |
| Standard fiscal year | Gregorian, can start on the first day of any month | [Fiscal Year](https://help.salesforce.com/s/articleView?id=xcloud.admin_about_cfy.htm&type=5) |
| Custom fiscal years | Cannot be disabled once enabled; each year must be defined | [Fiscal Year](https://help.salesforce.com/s/articleView?id=xcloud.admin_about_cfy.htm&type=5) |
| Default business hours | 24 hours, seven days a week, in the org's default time zone | [Business Hours](https://help.salesforce.com/s/articleView?language=en_US&id=service.customize_supporthours.htm&type=5) |
| Holidays | Associated with business hours; suspend them and their escalation rules | [Business Hours](https://help.salesforce.com/s/articleView?language=en_US&id=service.customize_supporthours.htm&type=5) |
| Multiple currencies | Cannot be turned off after enablement | [Currency Considerations](https://help.salesforce.com/s/articleView?id=sales.admin_enable_multicurrency_implications.htm&type=5) |
| Corporate currency | Base for all conversion rates; changed with Change Corporate | [Company Information](https://help.salesforce.com/s/articleView?id=xcloud.company_information_fields.htm&type=5), [Multiple Currencies](https://help.salesforce.com/s/articleView?language=en_US&id=sales.admin_currency.htm&type=5) |
| Static rate change | Updates converted amounts on all records, including closed opportunities | [Currency Considerations](https://help.salesforce.com/s/articleView?id=sales.admin_enable_multicurrency_implications.htm&type=5) |
| Dated exchange rates | Opportunity conversions use the rate in effect on the Close Date | [Currency Considerations](https://help.salesforce.com/s/articleView?id=sales.admin_enable_multicurrency_implications.htm&type=5) |

## Check yourself

- Which setting on the user record changes how dates and numbers are formatted? → Locale; language changes labels and time zone shifts the displayed moment ([Locale Settings](https://help.salesforce.com/s/articleView?id=xcloud.admin_language_locale_currency.htm&type=5))
- When is a standard fiscal year with a different start month enough, and what can't you undo if you choose a custom fiscal year? → When the year is twelve Gregorian months starting on the first day of a month; custom fiscal years can never be disabled ([Fiscal Year](https://help.salesforce.com/s/articleView?id=xcloud.admin_about_cfy.htm&type=5))
- When the support desk closes for a company holiday, how do you stop business hours and escalation rules from counting time? → Create a holiday and add it to the business hours the escalation rule uses ([Business Hours](https://help.salesforce.com/s/articleView?language=en_US&id=service.customize_supporthours.htm&type=5))
- Why do closed opportunities show new converted amounts after a static rate update? → A static rate change reconverts every record, closed opportunities included; dated exchange rates keep the Close Date rate ([Currency Considerations](https://help.salesforce.com/s/articleView?id=sales.admin_enable_multicurrency_implications.htm&type=5))
- Which objects use dated exchange rates, and where are they not applied? → Opportunities, opportunity products and schedules, campaign opportunity fields and related reports; not forecasting, other objects or other report types ([Currency Considerations](https://help.salesforce.com/s/articleView?id=sales.admin_enable_multicurrency_implications.htm&type=5))

## Sources

- [Set Up Your Company in Salesforce](https://help.salesforce.com/s/articleView?id=xcloud.admin_profile.htm&type=5)
- [Manage Information About Your Company](https://help.salesforce.com/s/articleView?id=xcloud.company_information_fields.htm&type=5)
- [Define Your Fiscal Year](https://help.salesforce.com/s/articleView?id=xcloud.admin_about_cfy.htm&type=5)
- [Set Business Hours](https://help.salesforce.com/s/articleView?language=en_US&id=service.customize_supporthours.htm&type=5)
- [Manage Multiple Currencies](https://help.salesforce.com/s/articleView?language=en_US&id=sales.admin_currency.htm&type=5)
- [Considerations for Enabling Multiple Currencies](https://help.salesforce.com/s/articleView?id=sales.admin_enable_multicurrency_implications.htm&type=5)
- [Language, Locale, and Currency Settings](https://help.salesforce.com/s/articleView?id=xcloud.admin_language_locale_currency.htm&type=5)

## About the full unit

The "Core concepts", "Exam traps" and "Worked scenario" sections of this unit, its 6 linked practice questions, and unlimited timed mock exams are included with the Platform Administrator pack (USD $19): https://certifyforce.com/practice-exams