# Business Analyst and Designer Certifications

*Last updated September 2026 · https://certifyforce.com/salesforce-certifications/business-analyst-designer*

Turn business needs into requirements and usable design.

These credentials sit between the business and the build. They test discovery, stakeholder collaboration, process mapping, requirements and user stories, and human-centred design, rather than configuration depth.

## Which Business Analyst and Designer certification should I start with?

Business Analyst has no prerequisite and is the more widely recognised of the two. Be aware it carries a 72% passing score, one of the heaviest on the ladder, and almost none of it is product trivia.

## Which Business Analyst and Designer certifications are there?

| Certification | Level | Prerequisite | Questions | Minutes | Passing score | Reviewed questions |
| --- | --- | --- | --- | --- | --- | --- |
| Business Analyst | Intermediate | None | 60 | 105 | 72% | 294 |
| Platform User Experience Designer | Intermediate | None | — | — | — | In development |

- [Salesforce Business Analyst practice exam](https://certifyforce.com/salesforce-business-analyst-practice-exam): Discovery, requirements, process mapping, and user stories, with almost no configuration trivia. Intermediate · no prerequisite · 60 questions in 105 minutes · 72% to pass · 294 reviewed practice questions.
- [Salesforce Platform User Experience Designer practice exam](https://certifyforce.com/salesforce-ux-designer-practice-exam): Human-centred design, discovery, declarative design tooling, and the Salesforce Lightning Design System. Intermediate · no prerequisite.

## What is on each Business Analyst and Designer exam?

Official exam outline sections and their weights. CertifyForce draws practice questions in these same proportions, so a practice score means something.

### Business Analyst

| Exam section | Weight |
| --- | --- |
| Customer Discovery | 17% |
| Collaboration with Stakeholders | 23% |
| Business Process Mapping | 12% |
| Requirements | 18% |
| User Stories | 18% |
| Development Support and User Acceptance | 12% |

[Official exam guide](https://trailhead.salesforce.com/help?article=Salesforce-Certified-Business-Analyst-Exam-Guide) · [Business Analyst practice exam](https://certifyforce.com/salesforce-business-analyst-practice-exam)

### Platform User Experience Designer

| Exam section | Weight |
| --- | --- |
| Discovery | 13% |
| UX Fundamentals | 16% |
| Human-Centered Design | 12% |
| Declarative Design | 27% |
| Testing | 11% |
| Salesforce Lightning Design System (SLDS) | 21% |

[Official exam guide](https://trailhead.salesforce.com/help?article=Salesforce-Certified-User-Experience-Designer-Exam-Guide) · [Platform User Experience Designer practice exam](https://certifyforce.com/salesforce-ux-designer-practice-exam)

## Which certifications fit other Salesforce roles?

- [Salesforce Administrator](https://certifyforce.com/salesforce-certifications/administrator): Configure, secure, and run a Salesforce org.
- [Salesforce Developer](https://certifyforce.com/salesforce-certifications/developer): Build on the platform with Apex, LWC, and the API.
- [Salesforce Consultant](https://certifyforce.com/salesforce-certifications/consultant): Design and deliver cloud solutions for customers.
- [AI and Agentforce](https://certifyforce.com/salesforce-certifications/ai-agentforce): Build, ground, and deploy agents on the platform.
- [Salesforce Architect](https://certifyforce.com/salesforce-certifications/architect): Design systems that scale, integrate, and stay secure.
- [Marketer](https://certifyforce.com/salesforce-certifications/marketer): Run campaigns and journeys in Marketing Cloud.
- [All Salesforce certifications](https://certifyforce.com/salesforce-certifications)