# Salesforce Business Analyst Practice Exam

*Last updated September 2026 · https://certifyforce.com/salesforce-business-analyst-practice-exam*

The Salesforce Business Analyst certification is an intermediate Salesforce credential with no prerequisite. It validates capturing requirements, mapping business processes, writing user stories, and collaborating with stakeholders to deliver Salesforce solutions. The exam has 60 scored questions plus 5 unscored questions, a 105-minute time limit, and a 72% passing score. Its official outline covers 6 weighted sections, the largest being Collaboration with Stakeholders at 23% of the exam.

The Business Analyst exam is about discovery, stakeholder collaboration, process mapping, requirements, and user stories — not configuration. Practice questions here are scenario-based judgment calls, like the real exam.

## How long is the Business Analyst exam and what score do you need?

| Fact | Value |
| --- | --- |
| Certification | Salesforce Business Analyst |
| Level | Intermediate |
| Prerequisite | None |
| Scored questions | 60 |
| Unscored questions | 5 |
| Time limit | 105 minutes |
| Passing score | 72% |
| Registration cost | USD $200 |
| Retake cost | USD $100 |
| Exam outline sections | 6 |

Facts last verified against the [official Salesforce exam guide](https://trailhead.salesforce.com/help?article=Salesforce-Certified-Business-Analyst-Exam-Guide) in July 2026.

## What is on the Salesforce Business Analyst exam?

The official outline has 6 weighted sections. Mock exams draw questions in these proportions, so practice mirrors the real exam.

| Exam section | Weight |
| --- | --- |
| Customer Discovery | 17% |
| Collaboration with Stakeholders | 23% |
| Business Process Mapping | 12% |
| Requirements | 18% |
| User Stories | 18% |
| Development Support and User Acceptance | 12% |

### Customer Discovery (17%)

- Determine business strategies, goals, initiatives, and challenges to define the scope of a Salesforce project or business initiative.
- Discover how a customer is leveraging existing products to establish the current state.
- Understand and explain Business Analyst roles and responsibilities in different phases of the implementation lifecycle.
- Apply the implementation lifecycle for planning business analysis activities.
- Analyze the customer's Salesforce environment(s) to identify opportunities and constraints.
- Demonstrate knowledge of Salesforce capabilities, align them with business needs, and recommend potential solutions.

### Collaboration with Stakeholders (23%)

- Plan discovery activities based on the target stakeholders to perform a thorough analysis of business needs.
- Identify key stakeholders and develop relationships with them as a trusted advisor to act as a liaison between business and technical teams.
- Given a scenario, choose the most effective technique for eliciting business needs from stakeholders.
- Explain how to move from current state analysis to an agreed future state design.
- Given a scenario, manage competing priorities to obtain stakeholder consensus.

### Business Process Mapping (12%)

- Demonstrate how to define the scope of a complex business process and break it down into manageable steps.
- Analyze and document a business process to elicit requirements and engage stakeholders to visualize a future state.
- Document business processes in a version controlled repository to manage scope.

### Requirements (18%)

- Understand the differences between scope, requirements and user stories.
- Engage stakeholders to identify, validate, and prioritize requirements.
- Document requirements in a version controlled repository to manage scope.

### User Stories (18%)

- Understand the components of a user story to perform thorough analysis.
- Demonstrate how to write acceptance criteria that convey the requirements and are ready for development.
- Document user stories in a version controlled repository to manage scope.

### Development Support and User Acceptance (12%)

- Support and validate project delivery to ensure the solution meets the requirements.
- Support and validate user acceptance testing (UAT) to ensure the solution meets the requirements.

## How many reviewed Business Analyst practice questions are there?

294 reviewed questions. Every question in this bank is written to the current official Business Analyst exam outline, and each one is verified against Salesforce documentation before it is published — no dumps, no recycled answer keys. A full mock exam is 60 questions in 105 minutes drawn to match the real exam's section weighting, and you can drill a single exam section on its own.

| Exam section | Weight | Reviewed questions |
| --- | --- | --- |
| Customer Discovery | 17% | 49 |
| Collaboration with Stakeholders | 23% | 65 |
| Business Process Mapping | 12% | 37 |
| Requirements | 18% | 55 |
| User Stories | 18% | 51 |
| Development Support and User Acceptance | 12% | 37 |
| Total | 100% | 294 |

## Common questions about the Business Analyst exam

### How many questions are on the Salesforce Business Analyst exam?

The Business Analyst exam has 60 scored questions plus 5 unscored questions, with a time limit of 105 minutes.

### What is the passing score for the Business Analyst exam?

The passing score is 72%. Certifyforce's readiness score weights your practice results by the official section weights so you know whether you'd clear that bar.

### How much does the Business Analyst exam cost?

Registration is USD $200 plus applicable taxes, and retakes cost USD $100. Quality practice is the cheapest way to avoid paying for a retake.

### Is there a prerequisite for the Business Analyst exam?

No. The Business Analyst exam has no certification prerequisite. Salesforce positions it as a intermediate credential.

### How many practice questions are in the Business Analyst question bank?

294 reviewed questions, spread across all 6 sections of the current official exam outline. Every question is written to that outline and verified against Salesforce documentation before it is published. A mock exam draws 60 of them and gives you 105 minutes, matching the real exam's section weighting.

### Are these real exam questions or braindumps?

No. Certifyforce writes original practice questions aligned to the official exam outline. Using leaked exam questions (dumps) violates the Salesforce certification agreement and can get your credentials revoked — original scenario practice builds the same skills without the risk.

### What topics are on the Business Analyst exam?

The exam covers 6 sections: Customer Discovery (17%), Collaboration with Stakeholders (23%), Business Process Mapping (12%), Requirements (18%), User Stories (18%), Development Support and User Acceptance (12%).

### How is Certifyforce different from other practice exams?

Most sites sell recycled dumps with no sourcing. The Business Analyst bank is written to the current official outline and reviewed by a human, and every question is verified against Salesforce documentation. You get a per-section readiness score, and you can drill a single exam section instead of resitting the whole mock.

## Related pages

- [Salesforce Business Analyst and Designer certification path](https://certifyforce.com/salesforce-certifications/business-analyst-designer)
- [Salesforce Platform User Experience Designer practice exam](https://certifyforce.com/salesforce-ux-designer-practice-exam)
- [All Salesforce certifications](https://certifyforce.com/salesforce-certifications)
- [Official Business Analyst exam guide](https://trailhead.salesforce.com/help?article=Salesforce-Certified-Business-Analyst-Exam-Guide)